An inquiry on our website is not a binding booking, only a "non-binding inquiry" to confirm the availability of an accomodation. We will respond to your inquiry within 12 hours.
1. Please make an inquiry on our website (exact indications concerning dates and number of persons are important). The rent can already be calculated on the website.
2. Important: Your inquiry is not binding!
3. Within 12 hours we verify the availability and send you a correspondent confirmation or an alternative offer. Then you can decide whether you want to book the requested accommodation.
4. In case you want to book, you have to pay the required advance payment within the indicated period (usually 3 working days). We accept bank transfer, PayPal and credit cards.
5. Once we receive your prepayment, we will send you a binding booking confirmation with the exact address of your accommodation and the contact details of your landlord.
6. The rest payment usually has to be paid upon arrival in cash to the landlord. Yet our booking confirmation will inform you in detail about this.
Important: If you don't pay the advance, your inquiry expires automatically. In this case there are absolutely no costs for you.
If you want to book an accommodation, we ask you to pay the requested advance payment (see description of accommodation) within the indicated period.
The advance payment can be made by
1. bank transfer
2. credit card
The rest payment usually has to be paid upon arrival in cash to the landlord. Detailed information about the advance payment and the rest payment can be found in the detailed description of the correspondent accommodation on our website as well as in the booking confirmation you’ll receive from us.
If you don’t transfer a prepayment after receiving our confirmation of availability, your inquiry will expire automatically. There will be no costs for you in this case.
Once we receive your advance payment, we will send you a text message and a detailed booking confirmation with the exact address of your accommodation and the complete contact details of your landlord.
If you are having problems with booking an accomodation, you can call us or write us an email at any time. We will help you to solve the problem immediately.
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